Tablet based system for conference participant experience management.
Get a pulse on your participant! Improve conference attendee experience and boost profits!
INTRODUCING
In conference hosting, capturing participant feedback is essential to continuously improve the quality of service. The current feedback system is cumbersome and requires either a pencil-and-paper option, which most attendees ignore, or an on-line option after the conference which is quickly forgotten. The solution is a wireless tablet that is simple, enjoyable, and easy to use. The data should be highly secure and visible only to the company management. This system should help improve the quality and quantity of participant feedback, ensuring an improved participant experience.
PROBLEM & CURRENT SOLUTION
Millions of dollars are currently spent on QOS programs that measure the conference attendee experience onsite without a tool that captures and collects this information on an easy-to-use web portal.
Conference hosting companies need a simple system to evaluate the effectiveness of their programs and perform SWOT analysis. This tool should be simple, quick, intuitive and fun for the participants to guarantee honest feedback. Finally, this service should be secure and affordable.
Many operations do not have a system for collecting participant feedback. Others rely on inefficient modes of feedback such as comment cards, telephone survey, and online participnt feedback forms.
Each one of these approaches is cumbersome for the conference attendees. They make participants fill out a comment card or take an on-line survey after the conference. These annoying methods fail to capture the maximum amount of feedback – no one wants to fill out a comment card after leaving the conference since the conference is already out of mind.
IMPREZZA BENEFITS
• Simple, quick, intuitive and fun
• Track and enhance the in-flight passenger experience
• Offer rewards to incentivize passenger loyalty
• Instantaneous feedback for brand marketing
• High passenger response rate – 70% to 80%
• Passenger privacy respected – anonymous
It is absolutely simple to use and operate – no navigation
IMPREZZA SOLUTION
Imprezza is tablet based onsite feedback solution designed for confernce hosting companies. It is the perfect system to evaluate the effectiveness of your programs in real-time.
Client Management Console
